Shipping policy

MOSHIONNA ACTIVEWEAR LLC

22 E Main St Unit #284, Middletown, NY 10940
info@moshionna.com

Shipping Policy

At MOSHIONNA Activewear, every item is made to order through our print-on-demand fulfillment process. This means your order is created specifically for you after your purchase is placed to help reduce waste and maintain product quality.

We appreciate your patience and support of made-to-order production.

Processing & Production Time

Orders are typically processed and produced within 2–5 business days before shipment.

During high-volume periods, holidays, product launches, or promotional events, processing times may be slightly extended.

Once your order has completed production, it will be shipped to the address provided at checkout.

Estimated Shipping Time

Estimated delivery time for most orders is approximately:

8–12 Business Days

Shipping times are estimates and are not guaranteed. Actual delivery times may vary depending on:

  • Carrier delays
  • Weather conditions
  • Holiday shipping volume
  • Customs processing for international orders
  • Incorrect shipping information entered at checkout

Business days do not include weekends or holidays.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

Shipping Address Accuracy

Customers are responsible for ensuring all shipping information is accurate before placing an order.

MOSHIONNA Activewear is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping information, please contact info@moshionna.com immediately. Address changes may not be possible once production has begun.

Lost, Delayed, or Stolen Packages

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

MOSHIONNA Activewear is not responsible for delays caused by shipping carriers, weather events, customs processing, or other circumstances outside our control.

Packages marked as “Delivered” by the shipping carrier are considered successfully delivered. Customers may need to contact the carrier directly regarding stolen or missing packages after delivery confirmation.

International Shipping

International shipping availability and delivery times may vary depending on destination country and customs processing.

Customers are responsible for any applicable customs fees, import duties, or taxes required by their country.

Contact Us

For shipping questions or order support, please contact:

MOSHIONNA ACTIVEWEAR LLC
22 E Main St Unit #284
Middletown, NY 10940

Email: info@moshionna.com

By placing an order through the MOSHIONNA Activewear online store, you acknowledge and agree to the terms outlined in this Shipping Policy.